Frequently Asked Questions
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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Returns & Refunds
We accept returns within 30 days of the order’s original ship date.
We issue refunds to your original payment method once we receive and process the return. Please allow 5–10 business days after processing.
Shipping and handling costs are non-refundable.
If it arrived damaged or incorrect, we’ll pay return shipping costs. If not, you do.
Damaged & Defective Decks
If you receive a damaged or defective deck, contact us within 72 hours of receiving your order.
Please include photos that show the problem.
Lost or Stolen Orders
We can’t be held responsible for lost or stolen packages once marked delivered. If tracking shows it was delivered but you haven’t received it, please contact the shipping carrier directly. -
Oh man!!! We’ve never tried, but … um sure! Just use 3 decks. Tell us how it goes!